Refund Policy

EYB Cosmetics Customer Service Team will be happy to assist you for eligible returns. If you received the item as a gift, or wish to exchange it for another item, we provide directions. You can only return products purchased from EYB Cosmetics. EYB Cosmetics reserves the right to refuse any returns at any time. Generally, all sales are final. Returns are subject to processing and restocking fees. Shipping fees are not refundable. See our Return Policy.

EYB Cosmetics offers more than 500 shades of professional quality cosmetics for All Ages, All Races, and All Genders.

*NOTE: Colors in the images online may not match the actual color of the product(s) you receive; this is because of the different devices used to display colors. Therefore, a color may appear slightly different based on your skin tone (warm, cool, etc.) or complexity.

**NOTE: All cosmetics (blushes, lipsticks, shadows, glosses, foundations, etc.) perform based on the climate (hot, cold, dry, most, etc.) they are used in. The amount of moisture (oil, dry, wet, etc.) in a person’s skin also affects the cosmetic’s performance.

***NOTE: EYB Cosmetics does not accept returns or exchanges for OPENED products; NOR DO WE ISSUE REFUNDS for OPENED products. Because of hygiene and safety reasons, we cannot resell or restock opened items. All non-opened items may be returned in new condition within 7 days from the date of delivery and refunded as store credit, minus any applicable shipping and handling, and restocking cost.